![]() ![]() Access my email and location information for purposes of linking with my PayPal account for integration.Initiate a refund for a specific transaction.Search through and access corresponding transaction data.Initiate steps to authorize and capture my customers’ payments.Use PayPal to process my customers’ payments.When connecting, you’ll see the following agreement: Once you login and connect your account, you provide Discogs permission to deduct the selling fee and taxes at the time of payment on an order. Once you click the Connect to PayPal button in your Seller Settings, you will be prompted to log in to your PayPal account. How do I onboard the PayPal payments solution? ![]() Will this resolve the PayPal : Discogs address discrepancy issue that some buyers and sellers have had in the past? Onboarding What protection does PayPal offer sellers? When issuing a refund, do I need to calculate and remit taxes collected on the original transaction separate to the gross amount due to the buyer?Īs a Seller, what happens to my Billing Page? Why is my refunded amount different from the original transaction value? What is the "Partner Commission" / “Partner Fee” charge I see on my PayPal payment receipt? How will the PayPal payments solution affect Discogs selling fee? What should a seller do if an order is in the Invoice Sent status?Ĭan I merge orders after they’ve been paid for? How will order statuses change after I onboard the PayPal payments solution? How can I keep track of my Discogs orders without being able to reference invoices? Will Discogs selling fee invoices change with the PayPal payments solution? What if a buyer doesn’t have a PayPal account? What payment methods are available with the PayPal payments solution? How do I set my currency for selling on Discogs? If I already accept PayPal on Discogs, do I need to do anything? How do I onboard to the PayPal payments solution? This FAQ will be regularly updated as new questions come up. You can find more details about how the updated payments solution works and how it benefits you on the blog. PayPal doesn’t have a minimum charge amount, but Stripe enforces the same minimum and maximum charge amounts for PayPal as for other payment methods.Discogs is making payments simpler with the PayPal payments solution. Refer to the PayPal Acceptable Use Policy for details. In addition to the business categories restricted from using Stripe overall, PayPal requires pre-approval to accept payments for certain services. You can access these documents from your PayPal dashboard. PayPal fees aren’t included in your tax invoice from Stripe. PayPal fees are included in the Less fees sections of Balance and Balance Activity reports. If you choose to settle funds to PayPal, refunds funded using your PayPal balance or any other funding source available on your PayPal account. If you choose to settle funds to Stripe, refunds will be withdrawn from the funds available in your Stripe account. You can use the Stripe Dashboard or API to initiate refund requests, as with other payment methods. Stripe uses either your Stripe balance or your PayPal balance to refund the payment, depending on the settlement preference you selected. PayPal payments can be refunded up to 180 days after the original payment. Contacting customers directly must be handled through the PayPal dashboard, and not the Stripe Dashboard. Learn how to manage PayPal disputes in the Dashboard.įor certain dispute types, PayPal enables you communicate directly to customers to try resolving the dispute. You can submit evidence to contest a dispute directly from the Stripe Dashboard. ![]() Some common reasons for disputes are customers determining that items weren’t as described, or not receiving items at all. However, customers can still dispute transactions after they complete payment. Disputed paymentsĬustomers must authenticate payments with their PayPal accounts, helping to reduce the risk of fraud or unrecognized payments. When you’re ready to go live, follow the steps to activate PayPal payments. To accept PayPal and other payment methods without any code, use Payment Links. Learn how to accept PayPal and other payment methods automatically with Checkout or Elements. For each customer, Stripe determines the list of supported payment methods most likely to drive conversion. Add PayPal and other payment methods from the Stripe Dashboard without making updates to your code. ![]()
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